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Next Gen Econ > Investing > Coinbase review 2024
Investing

Coinbase review 2024

NGEC By NGEC Last updated: July 2, 2024 13 Min Read
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Crypto-only traders may find Coinbase to be a solid option if they’re using the advanced tier that comes with competitive pricing. However, the entry-level option makes it difficult to know what fees you’ll be paying and there can be layers of different costs. Coinbase also continues to find itself in the crosshairs of regulators as the crypto industry evolves.

Coinbase does offer well over 200 cryptocurrencies, which should meet the needs of traders looking for even the most obscure coins. There’s also an improved offering of educational content and market commentary to help those who are new to crypto. Its customer service has also improved and customers can now get phone support 24/7.

If you’re only looking to trade popular coins and would like access to other investment options, consider using Interactive Brokers. Other crypto-focused options include Kraken, eToro and Binance.US.

The Securities and Exchange Commission (SEC) sued Coinbase in June 2023, alleging it had illegally operated as an exchange, broker-dealer and clearing agency, and offered and sold unregistered securities. The lawsuit said Coinbase knowingly violated securities laws that are designed to protect investors. Coinbase said it would continue to operate its business as usual, and later in June 2024 countersued the SEC to gain access to internal records on how the regulator treats cryptocurrency firms.

Coinbase at a glance

Category Coinbase
Minimum balance $0; $1 trading minimum
Securities tradable 200+ cryptocurrencies
Cost per trade Fees vary based on tier and may include a spread markup. Taker fees start at 0.60 percent and maker fees start at 0.40 percent.
Customer service Email, 24/7 phone and chat
Account fees No ACH deposit or withdrawal fees
Mobile app The Coinbase mobile app is available on the Apple App Store and Google Play Store

Pros: Where Coinbase stands out

Coinbase Advanced commissions

Coinbase offers a volume-based, sliding-scale pricing structure, but only if you’re using the exchange’s Advanced service tier, formerly known as Coinbase Pro. (For more on the basic service tier, see below.) At this tier, you’ll pay a fee of at most 0.6 percent for monthly trading volume less than $10,000. But you may be able to whittle that fee down even further using the exchange’s volume-based pricing.

The pricing structure for Advanced is scaled, so that fees decline the more you trade. What you pay depends on your total dollar trading volume over the prior 30 days. Coinbase also uses a maker-taker pricing model, so if you’re adding liquidity to the market (a maker) or taking liquidity (a taker), you’ll be charged a different fee.

For example, if you’ve traded less than $10,000 in the prior 30 days, you’ll pay 0.6 percent as a taker or 0.4 percent as a maker. Trade between $10,000 and $50,000 over the same time period and takers pay 0.4 percent, while makers pay 0.25 percent. A monthly trading volume between $50,000 and $100,000 would give takers a fee of 0.25 percent and makers 0.15 percent. The fees ultimately decline even further, but you’ll have to trade staggering amounts of cryptocurrency for it to make any difference.

The all-in fees compare well to eToro, where the spread markup fee starts is 1 percent, though it’s more than Interactive Brokers, which charges 0.12 – 0.18 percent, depending on your monthly volume (with a $1.75 per trade minimum). It’s worth noting that the fees at Binance.US start at 0.57 percent and then move down from there, though some of the most popular cryptocurrencies can be traded without a commission.

Cryptocurrency selection

Coinbase has an enviable selection of cryptocurrencies that you can trade – well over 200 at last count – and that should prove wide enough for all but the most hardcore crypto trader. You’ll get the most popular cryptocurrencies, including Bitcoin, Ethereum, Cardano, Solana, XRP and dozens more that are up and coming. So you’re probably going to find what you’re looking for here.

That’s in sharp contrast to other brokers or financial apps that advertise crypto trading but offer only a handful of the most widely followed coins. For example, Robinhood offers trading in just 15 cryptocurrencies – which is still better than many brokers – while Interactive Brokers just launched trading in four cryptos.

If you’re looking for something else besides crypto on Coinbase, you’re going to be out of luck. If you want to trade stocks, options and ETFs while accessing only the most popular crypto coins, Robinhood, Webull or Interactive Brokers could be good alternatives, however.

Crypto custody

Unlike brokers that are focused more on trading, Coinbase allows you to take custody of your crypto assets yourself. The exchange offers its own crypto wallet, or you can bring your own wallet. Either way, you can pick the solution that best fits your needs. And that’s unusual in the trading world, with most traditional brokers not allowing you to hold your own assets.

Staking rewards

Coinbase also allows customers who hold some cryptocurrencies with them to participate in staking rewards. Staking is like earning interest in a bank account but with a much different set of risks. Staking generates income from your holdings as they’re used to validate transactions in a given cryptocurrency, and Coinbase shares that reward with you. Coinbase does take a 26.3 percent commission on any income you receive from a handful of coins including Cardano and Solana, while other coins come with a 35 percent commission.

Clients can earn staking rewards on just a few cryptocurrencies right now, including Ethereum, Solana and Polygon. The exchange handles the technical side of things and the extra coins – or fractions of them – are added to your account on a set schedule.

The SEC’s lawsuit against Coinbase alleges it offered and sold unregistered securities as part of its staking program. The future of the staking program is unclear.

Customer support

Coinbase has really made strides in increasing its customer support. While it wasn’t that long ago that the only phone support you could receive was to lock down your account, now the crypto exchange offers 24/7 access to a live human, even if you have to run through a short gauntlet of automated voice prompts on the phone first. Still, it’s an improvement and notable in an industry where customer support has been an afterthought, if it’s been a thought at all.

If you have other run-of-the-mill issues (funding problems, for instance,) you can submit a support ticket and wait until Coinbase gets back to you. Or you can run through the site’s chatbot or 24/7 live chat, and see if those resolve your concern.

Educational content

Coinbase has made clear strides in developing its educational content over the last year, and now offers quite a selection of material to help clients who are new to the crypto world get up to speed. It offers a range of “101” explainers of the basics such as “What is Bitcoin?” as well as a glossary that explains what some of the most popular cryptocurrencies do. A tips and tutorials section instructs readers on how to set up a crypto wallet or how to donate crypto.

All in all, it’s a much-improved addition to the site and provides useful information on crypto.

Cons: Where Coinbase could improve

Fee transparency

It can’t be stated any other way: If you’re using Coinbase’s basic platform you’ll be hard-pressed to find a fee schedule before you actually place a trade. In fact, Coinbase has gone out of its way to hide its fee schedule, purposely obscuring the once public – and confusing – list of fees.

Now, to be clear, you will be able to see your trading commission, but only right before you’re ready to place your trade. In an era of highly transparent pricing, it’s a serious knock on the company if it can’t provide a list of trading fees so that you can make a sound judgment.

Why does Coinbase do this? It’s not clear, but the broker’s hefty fees for its basic tier probably have a lot to do with it. And that’s further corroborated by the broker’s good disclosure of fees for its Advanced platform – where its costs are competitive with rivals’ and in some cases beat them.

Trading commissions on the basic tier

It’s advisable to avoid Coinbase’s basic service tier if you can and jump right to its Advanced tier, given its lower pricing. Just how high are commissions on the basic tier? Well, frankly it’s hard to say (see above). But the most recent data suggest that you’ll pay a lot on a percentage basis.

Let’s break down two of the most common charges on the last published schedule of fees and see what traders would pay if they were buying $1,000 in Bitcoin:

  • A 1.49 percent fee, if paying from a bank account or Coinbase dollar wallet
  • A 0.5 percent spread markup

If you’re using Coinbase’s entry tier, you’ll be hit with at least 1.99 percent in costs. And they go up from there because the company uses a sliding scale. Want $10 of Bitcoin? You’re on the hook for a fee of $0.99 – or 9.9 percent – plus that 0.5 percent spread markup – for 10.4 percent all in. That’s not on the whole transaction, either. You’ll get hit coming and going.

The effective percentage declines until your purchase is $200, and then the broker switches to a fee based on your payment method, starting at 1.49 percent (as above) and rising to 3.99 percent if you use a debit card. And you’ll still be paying that spread markup on top of it.

That’s a confusing welter of fees and markups across payment methods, and it can be hard to navigate. So it’s better to skip the entry tier and move straight to Advanced’s competitive prices.

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