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Key takeaways
- Chase no longer offers student loans or student loan refinancing.
- If you have a student loan with Chase, you were transferred to another student loan servicer.
- You still have the option to refinance your student loans even after they’ve been transferred to a new servicer.
While Chase Bank once offered private student loans and serviced federal loans, it sold its portfolio to Navient in 2017. It no longer offers student loans or student loan refinancing. If you took out student loans with Chase before it exited the student loan business, they were transferred from Navient to Mohela in 2024.
How to find the best student loan refinance lender
If you took out your student loans when interest rates were high or if you’re looking for ways to adjust your monthly payment, refinancing can be a good option. Even though Chase doesn’t offer student loan refinancing, there are plenty of other lenders that do offer this service.
To find the best student loan refinance lender, consider these tips:
- Get prequalified. Getting prequalified for student loan refinancing can help you gauge your ability to qualify for student loans with the terms and new payment you want. You can also get prequalified online without a hard inquiry on your credit report, which puts you in a good spot to make an informed decision before you fill out a full loan application.
- Compare interest rates and loan terms. You should also take the time to compare multiple offers in terms of their interest rates and loan terms. At this stage, you can decide whether you’d like a fixed or variable interest rate and what repayment term will give you the best monthly payment for your situation.
- Read lender reviews. Deep dives of student loan lenders can help you understand how each private student loan company operates, as well as their major pros and cons. While you’re researching lenders, you can also find reviews based on user experiences with third-party websites like Trustpilot.
Should I refinance my student loan that was originally with Chase Bank?
Various circumstances could help make it a good time to consider refinancing your student loans. Consider shopping the market if one or more of the following has occurred since you borrowed with Chase:
However, before you refinance federal student loans, understand that it means losing access to federal benefits, such as access to income-driven repayment plans and student loan forgiveness programs.
What student services does Chase offer?
Although Chase no longer offer student loans, it does offer the following student services and products:
- College and high school checking accounts
- Secured credit cards
- Savings accounts for students
What happened to my Chase student loans?
Chase once had a robust student loan arm among its products, but this major player in the banking industry exited the student loan space back in 2013. Chase’s loans were sold to Navient — one of the leading student loan servicers in the United States. However, Navient transferred its student loans to MOHELA in October 2024. If you haven’t yet been notified, you can log into your account with Navient or call the student loan servicer for additional information.
Keep in mind that when loans change servicers, the loan details themselves don’t change; the loan amount, interest rate and repayment term all stay the same. The main change is that a different company takes care of payments, customer service and repayment options.
Bottom line
Chase student loans may be a thing of the past, but plenty of other loan servicers have picked up the helm. The bank’s student loans were transferred to Navient and are now serviced by MOHELA.
If you are considering refinancing a student loan you had with Chase, review your credit first. Many of the best refinance student loan companies offer competitive rates and flexible terms for people with stellar credit. That said, you may still qualify for a student loan with bad credit but expect a higher rate.
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