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Next Gen Econ > Debt > Is It Still Safe to Use Your Landline?
Debt

Is It Still Safe to Use Your Landline?

NGEC By NGEC Last updated: September 4, 2025 5 Min Read
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For decades, landline phones were the gold standard for safety and reliability. Seniors trusted them during storms, emergencies, and everyday life. But in 2025, the question is no longer about convenience—it’s about safety. As scammers shift their focus and providers move away from old infrastructure, landlines may not be as secure as they once were. For retirees, the landline represents comfort, but it may also carry hidden risks that are worth reconsidering.

1. Landlines Attract More Scammers

Criminals know that seniors are more likely to answer a ringing landline than an unknown cell number. That’s why scams involving Medicare, IRS threats, and fake tech support are overwhelmingly targeted at landline users. According to the Federal Trade Commission (FTC), seniors lose billions each year to phone scams, and landlines are a major entry point. The familiarity of the ring makes retirees less suspicious, which scammers exploit. What once symbolized connection now doubles as a scammer’s favorite tool.

2. Emergency Reliability Isn’t What It Used to Be

In the past, landlines worked during power outages because they drew power from the phone line itself. But many modern “landlines” now run through internet connections or VoIP systems. If the internet or electricity goes down, the phone does too. Seniors who rely on their landline for emergencies may be caught off guard in a blackout. What was once the most reliable option now has vulnerabilities that didn’t exist decades ago.

3. Privacy Risks Are Growing

Unlike mobile numbers, landline numbers are often tied to home addresses and listed publicly. That means scammers and telemarketers can easily find and exploit them. Seniors who still use landlines often receive more robocalls and spam than those who rely solely on mobile phones. Caller ID helps, but spoofing technology allows scammers to disguise numbers. Privacy protections haven’t kept up with technology, leaving landline users more exposed.

4. Medical Devices Still Depend on Them

Some seniors rely on medical alert systems or health devices that connect directly to landlines. While these systems can be lifesaving, they may fail as infrastructure changes. Telecom providers are phasing out copper-wire landlines in many areas, replacing them with internet-based systems. This transition may render certain devices incompatible without notice. Retirees who don’t upgrade may face gaps in critical care support.

5. Transition Costs Keep Seniors Holding On

One reason many retirees keep landlines is cost. Switching to mobile-only systems may require buying new devices, paying higher monthly bills, or learning unfamiliar technology. For those on fixed incomes, the landline feels like the safer financial option. But clinging to outdated technology can come at a higher price if it leads to scams or failed communication during emergencies. The comfort of old routines often disguises the hidden costs of staying behind.

6. Legal Protections Are Shifting Too

Telecommunications regulations are adapting as landline systems phase out. In some states, companies are no longer required to maintain traditional landline services. This means that outages may not be prioritized and repairs may take longer. Seniors who depend solely on their landline could find themselves disconnected for days. What used to be a regulated utility is becoming just another service, with fewer protections for consumers.

Why Updating Phones Protects Seniors Most

Landlines once symbolized safety, but in today’s digital landscape, they carry more risk than many retirees realize. From scam vulnerability to fading infrastructure, the comfort of a landline doesn’t guarantee protection anymore. This doesn’t mean seniors should give up phones altogether—but it does mean exploring safer alternatives, such as mobile plans with senior discounts, or hybrid systems that combine landlines with cellular backup. Retirement security is about more than savings—it’s also about safe communication. Choosing the right tools ensures that when emergencies strike, seniors aren’t left in silence.

Do you still rely on a landline? Share your experience in the comments to help other retirees weigh the risks of keeping or cutting the cord.

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